Introduction
Importing all historical transactions into Anrok will give you a complete picture of your current nexus exposure. In order to complete this process successfully, export all of your historical transactions into a CSV file and follow the requirements outlined in Complete the Anrok backfill template.
Types of Errors
Please take a look at the errors we've identified below if you run into issues during this process and use the information listed in the Description to resolve it.
| Anrok data field | Error message | Description |
amount ($) |
Unsupported currency for transaction amount. | Transaction detected with a currency that is not yet supported in Anrok. Anrok supports most currencies, but there may be a few that are not currently supported. |
customer_id |
Missing field: customer ID is missing on a transaction. | Please ensure that all transactions have a customer ID associated with them |
| Missing field: customer ID is missing on a transaction, but the customer name is filled in. | Transaction detected with a customer name filled in, without a customer ID associated with it. | |
customer_address_state |
Missing field: state in address. | Transaction detected with an address that does not have a state associated with it. Please add a state to the transaction's address to resolve this error. |
customer_address_country |
Missing field: state in address. | Transaction detected with an address that does not have a country associated with it. Please add a country to the transaction's address to resolve this error. |
customer_address_zip |
Address zip code not supported. | Transaction detected with a zip code Anrok does not currently support. Please update the zip code on the transaction to a format we support to resolve this error. |
date |
Time zone on transaction is not supported. | Transaction detected with a timezone that is not yet supported in Anrok. We currently only support the following accounting timezone of a transaction - UTC, America/New York, America/Chicago, America/Denver, America/Los_Angeles , America/Anchorage, and Pacific/Honolulu. |
| Tax date is greater than current day. | Transaction detected with a date greater than the current date. Anrok does not support transactions with a future date listed. Please update the date on the transaction, so that we can successfully import this transaction. | |
| Time zone on transaction is missing and seller's time zone is also missing. | Transaction detected without a time zone and we were unable to detect your accounting time zone. Please assign a date to all transactions and/or to your profile. | |
| Missing field: date. | Transaction detected without a date. Anrok does not support transactions without a valid date set. Please set a date to all transactions. | |
product_id |
Unrecognized product ID. | Transaction detected with a product ID we do not recognize. Please add the product ID and assign the correct taxability categories in Anrok to resolve this error. |
| Archived product ID detected. | Transaction detected with a product ID that is currently archived. Please set a valid and active product ID to resolve this error. | |
| Missing field: product ID. | Transaction detected with missing product ID. Please add a product ID to the transaction to resolve this error. | |
| Invalid product ID. | Transaction detected with an invalid product ID. Please add a valid product ID to the transaction to resolve this error. | |
transaction_id |
One transaction ID detected on two or more transactions. | Two or more transactions detected with a matching transaction ID. Please only include the most updated version of the transaction to resolve this error. |
| One transaction ID detected on two or more transactions and are not in consecutive lines. | Two or more transactions detected with a matching transaction ID and are not listed consecutively. Please include only the most updated version of the transaction to resolve this error. | |
| One transaction ID detected on two or more transactions, and has mismatching data. | Two or more transactions detected with a matching transaction ID and has mismatching data. Please include only the most updated version of the transaction to resolve this error. | |
| Missing field: transaction ID is missing. |
Transaction detected without a transaction ID. Please update the transaction with the associated transaction ID to resolve this error. |
To learn more about Anrok's backfill process, please read What is historical backfill?