How do I link and verify my bank account?

Your bank account will be used to collect the amount due for remitting sales tax to the taxing jurisdiction and Anrok's fee and sales tax. Anrok uses Plaid to connect your bank account to our app.

Follow the steps below to link and verify your bank account details.

• Click on "Settings" on the bottom-left of the navigation bar.

 

• You will see a prompt to complete adding your company information. Click on the "Resume" button.

 

• On the "General business" page, enter a "Taxable address" which will be used to calculate sales tax for your invoices. Click on the "Taxable address is the same as the business address." checkbox if it applies to you. 

• Fill in all required information on the "Incorporation information" page.

 

• Fill in all required information on the "Officers" page.

 

• On the "Bank account" setup step
  • Click on "Add a bank account". Please note, we currently only support US checking accounts.

• • Plaid's modal will appear to begin the bank account verification process. Click "Continue" to start.

 

Automatic verification process

• Search and select the bank you want to link to Anrok. This bank account will be used to collect payments due to be remitted to the taxing jurisdiction.
  • If your bank account is not listed, click on "Link with account numbers", which will take you through the manual verification process (see Manual verification process below).

 

• Enter your bank account credentials (Username and Password), then click hit "Submit"
  • If you prefer to not enter your credentials required for the automatic verification process, you can exit by clicking on the 'X' located in the upper right-hand corner. This will open up the "Link with account numbers" option, and you will be taken through the manual verification process.

 

• Select the account you want to link to Anrok. Savings accounts cannot be linked.

 

• You will be redirected back to the "Bank account" step on the "Settings" page in Anrok where you click "Submit" to finalize the linking and verification process
  • You can also click "Change bank account" to change your bank account, or "Finish later" to finalize later.

• A toast will be shown at the top of the "Settings" page with, "Company information saved successfully".

 

• Once verified and connected, you will only have an option to "Change bank account" when you navigate back to the "Bank account" page.

• • Congratulations on completing the automatic verification!

Manual verification process

• If you do not see your bank account, follow the below steps to link and begin the verification process.
• Select "Link with account numbers".

 

• Enter your account details manually and then you will need to verify two small deposit amounts. Hit "Continue" when you see the following modal.

 

• Enter your full name, which should match the first and last name listed on the account you want to link.

 

• Select "Checking" as the account type. 

 

• Enter your routing number and hit "Continue".

 

• Enter your account number and hit "Continue".

 

• Hit "Authorize" to complete the initial setup for the verification process.

 

• Return to Anrok in one business day to finalize the verification process. Hit "Continue" when you see the following modal.

 

• Once you receive the deposits, return to Anrok and navigate to the "Bank accounts" tab on the "Settings" page. Click "Verify account".

• Enter the first deposit amount you received and click "Continue".

 

• Enter the second deposit amount you received and click "Continue".

 

• If the amounts you entered match the deposited amounts, you will see the following "Success" modal where click "Continue" to complete the bank account linking and verification process.

 

• You will be redirected back to the "Bank account" step on the "Settings" page in Anrok where you click "Submit" to finalize the linking and verification process.
  • You can also click "Change bank account" to change your bank account, or "Finish later" to finalize later.

• A toast will appear at the top of the "Settings" page with "Company information saved successfully".

 

• Once verified and connected, you will only have the option to "Change bank account" when you are on the "Bank account" tab.

• Congratulations on completing the manual verification process.

Errors when trying to link and verify bank account details

Rate limit

This security is designed to protect against fraudulent actors. If you run into the "rate limit" error when trying to link and verify your bank account, here are a few things you can look into that may resolve the issue:

• Disconnect from the VPN before trying to link.
• Similarly, if you are using traffic-anonymizing software, turn off this software before trying to link.
• Try connecting via a different device (phone, computer) or different network (try mobile internet on phone vs WiFi).

Additionally, please note that Plaid may block API requests submitted from high risk countries in order to protect against potential abuse.

Verification statuses

• Unverified: Bank accounts that have been added, but did not submit the details required to begin the verification will have an "Unverified" status. Anrok will not be able to collect and remit sales tax on your behalf if your bank account is not verified.
• Pending automatic verification: Used with micro-deposit verification that may take up to one business day, but does not require intervention from the user. Plaid will handle verifying the amounts and will notify Anrok directly when the bank account has been verified.
• Pending manual verification: This status will appear next to your bank account in Anrok after you submit the information required to link and verify your bank account manually.
• Verified: Bank account has been verified and will be used for any future collections needed to remit sales tax on your behalf.
• Verification failed: This status will appear next to your bank account if there is an issue with the automatic verification. Navigate to the Settings page and complete the bank account verification process via Plaid.
• Verification expired: You started the process to verify and link your bank account, but did not submit the request. Navigate to the Settings page and complete the bank account verification process via Plaid.

• Fidelity
• Vanguard.

Please reach out to our support team at support@anrok.com if you have any questions.