Department directory – Anrok

At Anrok, we value your feedback, inquiries, and interactions, and we're here to make connecting with us as seamless as possible. Whether you have questions, suggestions, or you simply want to get in touch, this page is your gateway to reaching out to us.

Department

Description

Support

support@anrok.com

Our Support team can help you with a variety of questions related to:

The Anrok app and its integrations.
Troubleshooting support.
Taxes, returns, and filings.
International tax regulations, VAT, VRNs, and international exposures.
General questions, concerns, and feedback.
Help Center article requests.

Onboarding

onboarding@anrok.com

Our Onboarding team can help you with questions related to your current onboarding boarding process and experience.

Note: Once your company's onboarding has been completed, you can direct your questions to the Support team.

Solutions Engineering

solutions@anrok.com

Our Solutions Engineering team can help you with questions specifically related to implementing the Anrok API or complex integration builds.

Note: If you are not already in contact with this team, please email the Support team so we can determine whether connecting with a Solutions Engineer is the next best step.

Registrations

registrations@anrok.com

Our Registrations team can help you with inquiries specifically related to pending, current, or future registrations.

Tax Notices

taxnotices@anrok.com

Our Tax Notices team can provide assistance related to tax notices you've received and filing frequency updates need.

Billing

billing@anrok.com

Our Billing team can addressing questions related to customer contracts, service fee, and billing inquiries.

Tip: If you are unsure of which department you should contact for your questions or requests, contact support@anrok.com so we can get you connected to the right person.